Terms of Service

These Terms of Service govern your use of the services provided by Netpulse Cloud, a platform operated by Lixia Wang("we", "our", or "us"). By using our platform, you agree to these terms.

Last updated: July 15, 2025

1. Acceptance of Terms

These Terms of Service govern your use of the services provided by Netpulse Cloud ("we", "our", or "us"). By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

These Terms of Service constitute a legally binding agreement between you and Netpulse Cloud regarding your use of our cybersecurity services and platform. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Description of Services

Netpulse Cloud provides cybersecurity services including but not limited to:

  • Threat Intelligence Blocklists
  • Advanced Threat Detection
  • Security Analytics and Reporting
  • Real-time Security Monitoring
  • Incident Response Services
  • Cloud Security Solutions
  • Vulnerability Assessment Tools

Netpulse Cloud reserves the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

3. User Accounts

To access certain features of Netpulse Cloud services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account credentials
  • Accept responsibility for all activities under your account
  • Notify Netpulse Cloud immediately of any unauthorized use of your account
  • Use your account only for lawful purposes

You are responsible for all activities that occur under your account, whether or not you authorized such activities. Netpulse Cloud is not liable for any loss or damage arising from unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use Netpulse Cloud services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt our services or servers
  • Use our services for any illegal or unauthorized purpose
  • Reverse engineer or attempt to extract source code from our services
  • Resell or redistribute our services without authorization

Violation of this policy may result in immediate termination of your account and legal action. Netpulse Cloud reserves the right to investigate and take appropriate action against users who violate these terms.

5. Payment Terms

Payment terms for Netpulse Cloud services:

  • All fees are due in advance and are billed according to your selected plan
  • Subscription fees are billed monthly or annually as selected during purchase
  • Price changes will be communicated to you at least 30 days in advance
  • Failure to pay may result in service suspension or termination
  • All payments are processed securely through our authorized payment partners (Paddle)
  • Taxes, if applicable, are your responsibility unless otherwise stated
  • Currency conversion fees may apply for international transactions

Refund Policy: We offer a 14-day refund policy in accordance with Paddle's buyer terms. Refunds are available for eligible purchases made within 14 days of the original purchase date, subject to our refund policy terms and conditions.

6. Privacy Policy

Your privacy is important to Netpulse Cloud. Our Privacy Policy explains how we collect, use, and protect your information when you use our services.

By using our services, you consent to the collection and use of information in accordance with our Privacy Policy. We are committed to protecting your personal data and complying with applicable data protection laws.

Read Privacy Policy

7. Intellectual Property

All content, features, and functionality of Netpulse Cloud services are owned by Netpulse Cloud and are protected by international copyright, trademark, patent, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without explicit written permission from Netpulse Cloud.

The Netpulse Cloud name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Netpulse Cloud or its affiliates.

8. Termination

Either party may terminate this agreement under the following circumstances:

  • You may cancel your account at any time through your account settings
  • Netpulse Cloud may terminate your account for violation of these terms
  • Netpulse Cloud may suspend services for non-payment after reasonable notice
  • Upon termination, your access to services will cease immediately
  • Netpulse Cloud may terminate services with 30 days' notice for business reasons

Termination does not relieve you of any obligations incurred prior to termination. Sections relating to intellectual property, limitation of liability, and dispute resolution shall survive termination.

9. Limitation of Liability

To the maximum extent permitted by law, Netpulse Cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Netpulse Cloud's total liability to you for all claims arising out of or relating to these terms or our services shall not exceed the amount you paid to Netpulse Cloud in the twelve months preceding the claim.

Contact Information

If you have any questions about these Terms of Service, please contact Netpulse Cloud:

Company: lixia wang

Support: support@netpulsecloud.com

Address: 96 Houchuan Road, Houjie Town
Dongguan, Guangdong, China 523976

These Terms of Service are effective as of the date last updated above and will remain in effect until modified by Netpulse Cloud.